Help & FAQs
Clear answers for better decisions.
Can I request a quote for a product?
Yes. Quote requests are suitable for measurement-dependent, fabricated or project-specific products. Share the dimensions, location and any drawings you have.
Do you offer supply and installation?
Yes, where the product or service is eligible. The team confirms scope, site readiness, access, availability and timing before installation is scheduled.
Can I buy standard-stock products online?
Products configured for immediate purchase will show their price, unit and availability. Other products will use a quote pathway until the required rules are approved.
Which areas do you serve?
Lumetra service and delivery areas will be confirmed and published as the business delivery zones are finalized.
What should I include in an enquiry?
Include the product or service, quantity, location, dimensions where relevant, requested timing, notes and photographs or drawings if available.